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Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how PREPPED TO THRIVE LTD (“we”, “us”, “our”) collects, uses and protects personal information you provide through our website and our meal delivery service. We are a data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

PREPPED TO THRIVE LTD
Registered office: 374 Palatine Road, Northenden, Manchester, United Kingdom, M22 4FZ
Company Number: 14821453 · VAT Number: GB438762991
Director: Jordan Smith
Contact: hello@preppedtothrive.co.uk · +44 7741 033098

2. What information we collect

• Information you give us: name, email address, phone number, delivery address, dietary preferences and the answers you provide in our menu quiz.
• Information we collect automatically: IP address, browser type, device type, pages viewed and the date/time of your visit, collected via cookies and similar technologies (see our Cookie Policy).
• Information from third parties: we may receive limited information from advertising networks (such as MediaGo) that referred you to our website, for the purposes of measuring campaign performance.

3. How we use your information

• To answer your enquiries and contact you about an order.
• To prepare and deliver your meals.
• To send you the result of the menu quiz and a sample menu by email.
• To improve our website and services.
• To comply with our legal and accounting obligations.
• To send you marketing communications, where you have consented to receive them. You can withdraw consent at any time.

4. Legal bases for processing

We rely on the following legal bases under UK GDPR:

• Performance of a contract — to deliver the meals you have requested.
• Consent — for marketing emails and non-essential cookies.
• Legitimate interests — to run our business, improve our service and keep our website secure.
• Legal obligation — to keep financial and accounting records.

5. Sharing your information

We share personal information only with carefully selected service providers, including delivery couriers, payment processors, email service providers, and IT/hosting providers. All of them are required to keep your information secure and use it only for the purposes we instruct. We may also disclose information where required by law.

6. International transfers

Where personal data is transferred outside the United Kingdom, we ensure an appropriate level of protection is in place, for example through Standard Contractual Clauses or other safeguards approved under UK GDPR.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Order and accounting records are typically kept for at least six years.

8. Your rights

Under UK GDPR you have the right to: access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent. You can exercise these rights by emailing hello@preppedtothrive.co.uk. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

9. Security

We use appropriate technical and organisational measures to protect your personal information against accidental or unlawful loss, alteration or disclosure. No method of transmission over the internet is, however, 100% secure.

10. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, with an updated date at the top.